Category Archives for eBusiness

Customer Service Meets the Internet

by: Bill Ringle “Speak into the clown’s head and place your order, please,” the teenager boomed through the loudspeaker as I placed my order for fast food. Silly me, I had started with, “Hello,”

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21 Ways to Avoid Business E-mail Disasters

Business blunders occur every day. None is likely to be a deal-killer by itself, but in combination with other missteps, or the same mistake repeated over time, will hurt you as an individual and your

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