If you’re a team leader whose main goal is to develop a happy and productive team, how do you make that happen? Truth is, there are a few different strategies, and all of them require a degree of trust and flexibility.
Basically, according to Erin Daruszka in an article for Venture Beat, the one thing you can’t do is micromanage. You have to create an environment where your people can do their best work and be productive, and where your clients receive excellent service.
So how do you achieve the balance where clients and employees are both satisfied? Here are Daruszka’s five tips:
1. Consider Flexible Work Arrangements
A good rule of thumb is to treat your people equally, for example, if you have a policy where no one can work remotely, that policy should stand except under certain circumstances. However, due to disabilities or a handful of other reasons, this simply may not be the case. Communicate the realities of the situation to your team in order to come up with a strategy which works for everyone.
2. Set Achievable Goals
Clearly defined roles help your people know what they should do and how they should do it, goals – especially those which are effectively maintained – establish a time frame that encourage productivity. When combined, you create an environment conducive to success.
3. Communicate Your Expectations
As a leader, it’s up to you to chart a course for your team. If you haven’t clearly communicated your goals and expectations, they are not going to know what they are. Regular updates –not micromanagement – and clear expectations are key when it comes to achieving your goals, whatever they may be.
4. Understand Presence is Not Essential to a Productive Team
Give your team the freedom to their best work where they do their best work. Sometimes, the office is not the most conducive place for productivity, and you need to be willing to take that into consideration.
5. Get Over the Concept of Traditional Work Hours
Although this may not be applicable to all roles, flexibility with work hours may be a helpful productivity boost to some. Talk to your team members, find out what environment they work best in, and watch them flourish with that flexibility.
Read more at Venture Beat
Leading a world class team that’s both happy and productive is the ultimate goal for every leader. Time, effort, and a degree of flexibility are what’s required in order to get there.
What are some difficulties you’ve experienced with keeping team members happy? What’s an example of forward-thinking leadership you’ve seen be effective in these circumstances?